strategic consultant to:  

~ serial CEOs & CTOs in software, Internet, technology & digital media
~ experienced consultants in all fields to maximize their practices

Working smart # 11: Pre-meeting management

I was amazed the other day to receive a text message from one of my clients, that he needed the mobile number of another of my clients (they were meeting for the first time).  Turns out that neither of them had confirmed the meeting the day before, nor had they shared...

Working smart # 10: Changing your context to power and authority

All of us have our unique demons that can undermine our confidence and erode our authority to stand up for our value, demand our pricing, and refuse scope creep from our clients. Many of these creatures of the night snigger at us to create or sustain a context of...

Working smart # 9: Managing the miscellany

I broke my own rule again this week… I over-extended, over-promised and, in keeping all my commitments, I exhausted myself. That made me mad (at myself).  Then two of my clients reported doing the same thing — focusing on the less-important promises and...

Working smart #5: track your value to your clients

Your clients are busy, caught up in the pace of growing their business.  They have little down-time to reflect on what value you are bringing them.  They may appreciate your deliverables and your results — both very important — but this is an appreciation...

The value of a quick response, and tactics when you don’t get one

Strange, as connected as we all are now, with all our always-on devices attached to our bodies, that professional responsiveness can be so slow.  The value of a quick and respectful answer or acknowledgment to a communication is the perception of you as a consummate...